Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Welcome to Walletia. We are committed to providing fast, secure, and reliable shipping services to our customers across the United States. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing

  • All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been processed, you will receive a confirmation email containing your shipping and tracking information.

Shipping Time

We currently ship within the United States.

Standard Shipping

  • Estimated Delivery: 3–7 Business Days

Expedited Shipping (If Available)

  • Estimated Delivery: 2–4 Business Days

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

We may occasionally offer Free Shipping Promotions on qualifying orders. Promotional offers will be displayed on our website when available.

Order Tracking

After your order has been shipped, you will receive an email containing your tracking number.

You can use this tracking number to monitor your shipment until it reaches your delivery address.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before completing your purchase.

Walletia is not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses provided by customers.

If you notice an error in your shipping information, please contact us immediately before your order is shipped.

Lost, Delayed, or Stolen Packages

Once your order has been handed over to the shipping carrier, delivery is managed by the carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us. We will gladly assist you in working with the shipping carrier to resolve the issue.

Multiple Shipments

If your order contains multiple products, they may be shipped separately depending on product availability or warehouse locations.

If this occurs, you will receive separate tracking information for each shipment.

International Shipping

At this time, Walletia ships within the United States only.

We are working toward expanding our shipping services internationally in the future.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

To help us resolve your claim quickly, please include:

  • Your order number

  • Photos of the damaged product

  • Photos of the shipping package

Customer Support

If you have any questions regarding your order or shipping, please contact us.

Walletia Customer Support

Email: agrejomo@outlook.com

Phone: (332) 465-3687

Business Hours:

Monday – Friday

9:00 AM – 6:00 PM (EST)

Thank you for shopping with Walletia.

We appreciate your trust and are committed to delivering your order safely, quickly, and with the highest level of customer service.